Seller will select and arrange shipper at buyers expense. Buyer shall promptly inspect all packages upon receipt. Seller is not responsible for shipping damage or additional costs resulting from delay. Claims or shortages must be reported to Seller within 10 days of delivery.

All delivery dates are approximate.

Shipping will be calculated at check out. If you would like to use your own shipping, please contact us at  or call us at 513-681-8913

We only replace items if they are defective or damaged. Buyer shall document and reject any damaged items and document any shortages with carrier. If you need to exchange an item, please contact us at  or call us at 513-681-8913

Only regular priced items may be refunded. Sale items cannot be refunded.

All returns require a pre-approval.

Seller must be notified within 10 days. Freight to be covered by Buyer and up to 30% restocking will apply.

To return your product, please send us an email at for pre-approval and to make arrangements for return shipping.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on location, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Our returns and refund policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please contact us at  or call us at 513-681-8913 prior to sending a return.

Please note, the following are non-returnable items:

• Any cartridge filter that is custom made
• Any item not in its original condition, is damaged, or missing parts for reasons not due to our error.

To complete your return, we require a receipt or proof of purchase.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at .

Contact us for questions related to refunds and returns.

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1. Definitions. As used herein, the following terms have the meanings
   indicated.
   “Buyer” means any customer receiving a Quote for Products.
   “Buyer’s Property” means any tools, patterns, plans, drawings, designs,
   specifications materials, equipment, or information furnished by Buyer, or
   which are or become Buyer’s property.
   “Confidential Information” means any technical, commercial, or other
   proprietary information of Seller, including, without limitation, pricing, technical
   drawings or prints and/or part lists, which has been or will be disclosed,
   delivered, or made available, whether directly or indirectly, to Buyer.
   “Goods” means any tangible part, system or component to be supplied by
   Seller.
   “Intellectual Property Rights” means any patents, trademarks, copyrights,
   trade dress, trade secrets or similar rights.
   “Products” means the Goods, Services and/or Software as described in a
   Quote.
   “Quote” means the offer or proposal made by Seller to Buyer for the supply of
   Products.
   “Seller” means Parker-Hannifin Corporation, including all divisions,
   subsidiaries and businesses selling Products under these Terms.
   “Seller’s IP” means patents, trademarks, copyrights, or other intellectual
   property rights relating to the Products, including without limitation, names,
   designs, images, drawings, models, software, templates, information, any
   improvements or creations or other intellectual property developed prior to or
   during the relationship contemplated herein.
   “Services” means any services to be provided by Seller.
   “Software” means any software related to the Goods, whether embedded or
   separately downloaded.
   “Special Tooling” means equipment acquired by Seller or otherwise owned by
   Seller necessary to manufacture Goods, including but not limited to tools, jigs,
   and fixtures.
   “Terms” means the terms and conditions of this Offer of Sale.
2. Terms. All sales of Products by Seller will be governed by, and are
   expressly conditioned upon Buyer’s assent to, these Terms. These Terms are
   incorporated into any Quote provided by Seller to Buyer. Buyer’s order for any
   Products whether communicated to Seller verbally, in writing, by electronic
   data interface or other electronic commerce, shall constitute acceptance of
   these Terms. Seller objects to any contrary or additional terms or conditions of
   Buyer. Reference in Seller’s order acknowledgement to Buyer’s purchase
   order or purchase order number shall in no way constitute an acceptance of
   any of Buyer’s terms or conditions of purchase. Any Quote made by Seller to
   Buyer shall be considered a firm and definite offer and shall not be deemed to
   be otherwise despite any language on the face of the Quote. Seller reserves
   all rights to accept or reject any purported acceptance by Buyer to Seller’s
   Quote if such purported acceptance attempts to vary the terms of the Quote.
   If Seller ships Products after Buyer issues an acceptance to the Quote, any
   additional or different terms proposed by Buyer will not become part of the
   parties’ business relationship unless agreed to in a writing that is signed by an
   authorized representative of Seller, excluding email correspondence. If the
   transaction proceeds without such agreement on the part of Seller, the
   business relationship will be governed solely by these Terms and the specific
   terms in Seller’s Quote.
3. Price; Payment. The Products set forth in the Quote are offered for sale
   at the prices indicated in the Quote. Unless otherwise specifically stated in the
   Quote, prices are valid for thirty (30) days and do not include any sales, use,
   or other taxes or duties. Progress payments based on milestones are required
   for custom products or products that are valued at greater than $50,000.
   Seller will require payment of 1/3 at time of order, with an additional 1/3 due at
   time of shipment, and final 1/3 due net 30 days after shipment. If Buyer
   requests the Seller to hold product shipment, a storage fee of $0.01 per pound
   of freight each day will be applied to the invoice. The storage fee will be
   applied upon from the 15th calendar day after the original planned ship date
   up to and including the date of shipment from the Seller. Seller reserves the
   right to modify prices for any reason and at any time by giving ten (10) days
   prior written notice. Unless otherwise specified by Seller, all prices are F.C.A.
   Seller’s facility (INCOTERMS 2020). All sales are contingent upon credit
   approval and full payment for all purchases is due thirty (30) days from the
   date of invoice (or such date as may be specified in the Quote). Under any
   circumstances, Buyer may not withhold or suspend payment of any amounts
   due and payable as a deduction, set-off or recoupment of any amount, claim
   or dispute with Seller. Unpaid invoices beyond the specified payment date
   incur interest at the rate of 1.5% per month or the maximum allowable rate
   under applicable law. Seller reserves the right to require advance payment or
   provision of securities for first and subsequent deliveries if there is any doubt,
   in Seller’s sole determination, regarding the Buyer’s creditworthiness or for
   other business reasons. If the requested advance payment or securities are
   not provided to Seller’s satisfaction, Seller reserves the right to suspend
   performance or reject the purchase order, in whole or in part, without prejudice
   to Seller’s other rights or remedies, including the right to full compensation.
   Seller may revoke or shorten any payment periods previously granted in
   Seller’s sole determination. The rights and remedies herein reserved to Seller
   are cumulative and in addition to any other or further rights and remedies
   available at law or in equity. No waiver by Seller of any breach by Buyer of any
   provision of these terms will constitute a waiver by Seller of any other breach
   of such provision.
4. Shipment; Delivery; Title and Risk of Loss. All delivery dates are
   approximate, and Seller is not responsible for damages or additional costs
   resulting from any delay. All deliveries are subject to our ability to procure
   materials from our suppliers. Regardless of the manner of shipment, delivery
   occurs and title and risk of loss or damage pass to Buyer, upon placement of
   the Products with the carrier at Seller’s facility. Unless otherwise agreed prior
   to shipment and for domestic delivery locations only, Seller will select and
   arrange, at Buyer’s sole expense, the carrier and means of delivery. When
   Seller selects and arranges the carrier and means of delivery, freight and
   insurance costs for shipment to the designated delivery location will be
   prepaid by Seller and added as a separate line item to the invoice. Buyer shall
   be responsible for any additional shipping charges incurred by Seller due to
   Buyer’s acts or omissions. Buyer shall not return or repackage any Products
   without the prior written authorization from Seller, and any return shall be at
   the sole cost and expense of Buyer.
5. Warranty. The warranty for the Products is as follows:
   (i) Goods are warranted against defects in material or workmanship for a
   period of twelve (12) months from the date of shipment; (ii) Services shall be
   performed in accordance with generally accepted practices and using the
   degree of care and skill that is ordinarily exercised and customary in the field
   to which the Services pertain and are warranted for a period of six (6) months
   from the date of completion of the Services; and (iii) Software is only
   warranted to perform in accordance with applicable specifications provided by
   Seller to Buyer for ninety (90) days from the date of delivery or, when
   downloaded by a Buyer or end-user, from the date of the initial download. All
   prices are based upon the exclusive limited warranty stated above, and upon
   the following disclaimer: EXEMPTION CLAUSE; DISCLAIMER OF
   WARRANTY, CONDITIONS, REPRESENTATIONS: THIS WARRANTY IS
   THE SOLE AND ENTIRE WARRANTY, CONDITION, AND
   REPRESENTATION, PERTAINING TO PRODUCTS. SELLER DISCLAIMS
   ALL OTHER WARRANTIES, CONDITIONS, AND REPRESENTATIONS,
   WHETHER STATUTORY, EXPRESS OR IMPLIED, INCLUDING BUT NOT
   LIMITED TO THOSE RELATING TO DESIGN, NONINFRINGEMENT,
   MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE.
   SELLER DOES NOT WARRANT THAT THE SOFTWARE IS ERROR-FREE
   OR FAULT-TOLERANT, OR THAT BUYER’S USE THEREOF WILL BE
   SECURE OR UNINTERRUPTED, UNLESS OTHERWISE AUTHORIZED IN
   WRITING BY SELLER, THE SOFTWARE SHALL NOT BE USED IN
   CONNECTION WITH HAZARDOUS OR HIGH-RISK ACTIVITIES OR
   ENVIRONMENTS. EXCEPT AS EXPRESSLY STATED HEREIN, ALL
   PRODUCTS ARE PROVIDED “AS IS”.
6. Claims; Commencement of Actions. Buyer shall promptly inspect all
   Products upon receipt. No claims for shortages will be allowed unless reported
   to Seller within ten (10) days of delivery. Buyer shall notify Seller of any
   alleged breach of warranty within thirty (30) days after the date the non-
   conformance is or should have been discovered by Buyer. Any claim or action
   against Seller based upon breach of contract or any other theory, including
   tort, negligence, or otherwise must be commenced within twelve (12) months
   from the date of the alleged breach or other alleged event, without regard to
   the date of discovery. If product is returned for a refund, a 30% restock
   fee may apply.
7. LIMITATION OF LIABILITY. IN THE EVENT OF A BREACH OF
   WARRANTY, SELLER WILL, AT ITS OPTION, REPAIR OR REPLACE THE
   NON-CONFORMING PRODUCTS, RE-PERFORM THE SERVICES, OR
   REFUND THE PURCHASE PRICE PAID WITHIN A REASONABLE
   PERIOD OF TIME. IN NO EVENT IS SELLER LIABLE FOR ANY SPECIAL,
   INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING
   ANY LOSS OF REVENUE OR PROFITS, WHETHER BASED IN
   CONTRACT, TORT OR OTHER LEGAL THEORY. IN NO EVENT SHALL
   SELLER’S LIABILITY UNDER ANY CLAIM MADE BY BUYER EXCEED
   THE PURCHASE PRICE PAID FOR THE PRODUCTS.
8. Confidential Information. Buyer acknowledges and agrees that
   Confidential Information has been and will be received in confidence and will
   remain the property of Seller. Buyer further agrees that it will not use Seller’s
   Confidential Information for any purpose other than for the benefit of Seller
   and shall return all such Confidential Information to Seller within thirty (30)
   days upon request.
9. Loss to Buyer’s Property. Buyer’s Property will be considered obsolete
   and may be destroyed by Seller after two (2) consecutive years have elapsed
   without Buyer ordering the Products manufactured using Buyer’s Property.
   Also, Seller shall not be responsible for any loss or damage to Buyer’s
   Property while it is in Seller’s possession or control.
10. Special Tooling. Seller may impose a tooling charge for any Special
    Tooling. Special Tooling shall be and remain Seller’s property. In no event will
    Buyer acquire any interest in the Special Tooling, even if such Special Tooling
    has been specially converted or adapted for manufacture of Goods for Buyer
    and notwithstanding any charges paid by Buyer. Unless otherwise agreed,
    Seller has the right to alter, discard or otherwise dispose of any Special
    Tooling or other property owned by Seller in its sole determination at any time.
11. Security Interest. To secure payment of all sums due from Buyer,
    Seller retains a security interest in all Products delivered to Buyer and, Buyer’s
    acceptance of these Terms is deemed to be a Security Agreement under the
    Uniform Commercial Code. Buyer authorizes Seller as its attorney to execute
    and file on Buyer’s behalf all documents Seller deems necessary to perfect
    Seller’s security interest.
12. User Responsibility. Buyer, through its own analysis and testing, is
    solely responsible for making the final selection of the Products and assuring
    that all performance, endurance, maintenance, safety and warning
    requirements of the application of the Products are met. Buyer must analyze
    all aspects of the application and follow applicable industry standards,
    specifications, and any technical information provided with the Quote or the
    Products, such as Seller’s instructions, guides and specifications. If Seller
    provides options of or for Products based upon data or specifications provided
    by Buyer, Buyer is responsible for determining that such data and
    specifications are suitable and sufficient for all applications and reasonably
    foreseeable uses of the Products. In the event Buyer is not the end-user of the
    Products, Buyer will ensure such end-user complies with this paragraph.
13. Use of Products, Indemnity by Buyer. Buyer shall comply with all
    instructions, guides and specifications provided by Seller with the Quote or the
    Products. If Buyer uses or resells the Products in any way prohibited by
    Seller’s instructions, guides or specifications, or Buyer otherwise fails to
    comply with Seller’s instructions, guides and specifications, Buyer
    acknowledges that any such use, resale, or non-compliance is at Buyer’s sole
    risk. Further, Buyer shall indemnify, defend, and hold Seller harmless from any
    losses, claims, liabilities, damages, lawsuits, judgments and costs (including
    attorney fees and defense costs), whether for personal injury, property
    damage, intellectual property infringement or any other claim, arising out of or
    in connection with: (a) improper selection, design, specification, application, or
    any misuse of Products; (b) any act or omission, negligent or otherwise, of
    Buyer; (c) Seller’s use of Buyer’s Property; (d) damage to the Products from
    an external cause, repair or attempted repair by anyone other than Seller,
    failure to follow instructions, guides and specifications provided by Seller, use
    with goods not provided by Seller, or opening, modifying, deconstructing,
    tampering with or repackaging the Products; or (e) Buyer’s failure to comply
    with these Terms, including any legal or administrative proceedings, collection
    efforts, or other actions arising from or relating to such failure to comply. Seller
    shall not indemnify Buyer under any circumstance except as otherwise
    provided in these Terms.
14. Cancellations and Changes. Buyer may not cancel or modify,
    including but not limited to movement of delivery dates for the Products, any
    order for any reason except with Seller’s written consent and upon terms that
    will indemnify, defend and hold Seller harmless against all direct, incidental
    and consequential loss or damage and any additional expense. Seller, at any
    time, may change features, specifications, designs and availability of
    Products. Order cancellation fee of up to 50% will apply based on
    unrecoverable costs.
15. Assignment. Buyer may not assign its rights or obligations without the
    prior written consent of Seller.
16. Force Majeure. Seller is not liable for delay or failure to perform any of its
    obligations by reason of any events or circumstances beyond its reasonable
    control. Such circumstances include without limitation: accidents, labor
    disputes or stoppages, government acts or orders, acts of nature, pandemics,
    epidemics, other widespread illness, or public health emergency, cyber related
    disruptions, cyber-attacks, ransomware sabotage, delays or failures in delivery
    from carriers or suppliers, shortages of materials, sudden increases in the
    price of raw material or components, shutdowns or slowdowns affecting the
    supply of raw materials or components, or the transportation thereof, oil
    shortages or oil price increases, energy crisis, energy or fuel interruption, war
    (whether declared or not) or the serious threat of same, riots, rebellions, acts
    of terrorism, embargoes, fire or any reason whether similar to the foregoing or
    otherwise. Seller will resume performance as soon as practicable after the
    event of force majeure has been removed. All delivery dates affected by an
    event of force majeure shall be tolled for the duration of such event of force
    majeure and rescheduled for mutually agreed dates as soon as practicable
    after the event of force majeure ceases to exist. The right to allocate capacity
    is in the Seller’s sole discretion. An event of force majeure shall not include
    financial distress, insolvency, bankruptcy, or other similar conditions affecting
    one of the parties, affiliates and/or subcontractors. An event of force majeure
    in the meaning of these Terms means any circumstances beyond Seller’s
    control that permanently or temporarily hinders performance, even where that
    circumstance was already foreseen. Buyer shall not be entitled to cancel any
    orders following its claim of an event of force majeure.
17. Waiver and Severability. Failure to enforce any provision of these
    Terms will not invalidate that provision; nor will any such failure prejudice
    either party’s right to enforce that provision in the future. Invalidation of any
    provision of these Terms shall not invalidate any other provision herein and,
    the remaining provisions will remain in full force and effect.
18. Duration. Unless otherwise stated in the Quote, any agreement
    governed by or arising from these Terms shall: (a) be for an initial duration of
    one (1) year; and (b) shall automatically renew for successive one-year terms
    unless terminated by Buyer with at least 180-days written notice to Seller or if
    Seller terminates the agreement pursuant to Section 19 of these Terms.
19. Termination. Seller may, without liability to Buyer, terminate any
    agreement governed by or arising from these Terms for any reason and at any
    time by giving Buyer thirty (30) days prior written notice. Seller may
    immediately terminate, in writing, if Buyer: (a) breaches any provision of these
    Terms, (b) becomes or is deemed insolvent, (c) appoints or has appointed a
    trustee, receiver or custodian for all or any part of Buyer’s property,(d) files a
    petition for relief in bankruptcy on its own behalf, or one is filed against
    Buyer by a third party, (e) makes an assignment for the benefit of creditors;
    or (f) dissolves its business or liquidates all or a majority of its assets.
20. Ownership of Rights. Buyer agrees that (a) Seller (and/or its affiliates)
    owns or is the valid licensee of Seller’s IP and (b) the furnishing of information,
    related documents or other materials by Seller to Buyer does not grant or
    transfer any ownership interest or license in or to Seller’s IP to Buyer, unless
    expressly agreed in writing. Without limiting the foregoing, Seller retains
    ownership of all Software supplied to Buyer. In no event shall Buyer obtain
    any greater right in and to the Software than a right in a license limited to the
    use thereof and subject to compliance with any other terms provided with the
    Software. Buyer further agrees that it will not, directly or through
    intermediaries, reverse engineer, decompile, or disassemble any Software
    (including firmware) comprising or contained within a Product, except and only
    to the extent that such activity may be expressly permitted, either by
    applicable law or, in the case of open-source software, the applicable open-
    source license.
21. Indemnity for Infringement of Intellectual Property Rights. Seller
    is not liable for infringement of any Intellectual Property Rights except as
    provided in this Section. Seller will defend at its expense and will pay the cost
    of any settlement or damages awarded in an action brought against Buyer
    based on a third-party claim that one or more of the Products infringes the
    Intellectual Property Rights of a third party in the country of delivery of the
    Products by Seller to Buyer. Seller’s obligation to defend and indemnify Buyer
    is contingent on Buyer notifying Seller within ten (10) days after Buyer
    becomes aware of any such claim, and Seller having sole control over the
    defense of the claim including all negotiations for settlement or compromise. If
    one or more Products is subject to such a claim, Seller may, at its sole
    expense and option, procure for Buyer the right to continue using the
    Products, replace or modify the Products to render them non-infringing, or
    offer to accept return of the Products and refund the purchase price less a
    reasonable allowance for depreciation. Seller has no obligation or liability for
    any claim of infringement: (i) arising from information provided by Buyer
    (including Seller’s use of Buyer’s Property); or (ii) directed to any Products for
    which the designs are specified in whole or part by Buyer; or (iii) resulting from
    the modification, combination or use in a system of any Products. The
    foregoing provisions of this Section constitute Seller’s sole and exclusive
    liability and Buyer’s sole and exclusive remedy for claims of infringement of
    Intellectual Property Rights.
22. Governing Law. These Terms, the terms of any Quote, and the sale and
    delivery of all Products are deemed to have taken place in, and shall be
    governed and construed in accordance with, the laws of the State of Ohio, as
    applicable to contracts executed and wholly performed therein and without
    regard to conflicts of laws principles. Buyer irrevocably agrees and consents to
    the exclusive jurisdiction and venue of the courts of Hamilton County, Ohio
    with respect to any dispute, controversy or claim arising out of or relating to
    the sale and delivery of the Products.
23. Entire Agreement. These Terms, along with the terms set forth in the
    Quote, forms the entire agreement between the Buyer and Seller and
    constitutes the final, complete and exclusive expression of the terms of sale
    and purchase. In the event of a conflict between any term set forth in the
    Quote and these Terms, the terms set forth in the Quote shall prevail. All
    prior or contemporaneous written or oral agreements or negotiations with
    respect to the subject matter shall have no effect. No modification to these
    Terms will be binding on Seller unless agreed to in a writing that is signed
    by an authorized representative of Seller, excluding email correspondence,
    ‘clickwrap’ or other purported electronic assent to different or additional
    terms. Sections 2-25 of these Terms shall survive termination or
    cancellation of any agreement governed by or arising from these Terms.
24. No ‘Wrap’ Agreements/No Authority to Bind. Seller’s clicking any
    buttons or any similar action, such as clicking “I Agree” or “Confirm,” to utilize
    Buyer’s software or webpage for the placement of orders, is NOT an
    agreement to Buyer’s Terms and Conditions. NO EMPLOYEE, AGENT OR
    REPRESENTATIVE OF SELLER HAS THE AUTHORITY TO BIND SELLER
    BY THE ACT OF CLICKING ANY BUTTON OR SIMILAR ACTION ON
    BUYER’S WEBSITE OR PORTAL.
25. Compliance with Laws and Standards. Buyer agrees to comply with
    all applicable laws, regulations, and industry and professional standards,
    including NFPA standards, those of the United States of America, and the
    country or countries in which Buyer may operate, including without limitation
    the U.S. Foreign Corrupt Practices Act (“FCPA”), the U.S. Anti-Kickback Act
    (“Anti-Kickback Act”), U.S. and E.U. export control and sanctions laws (“Export
    Laws”), the U.S. Food Drug and Cosmetic Act (“FDCA”), and the rules and
    regulations promulgated by the U.S. Food and Drug Administration (“FDA”),
    each as currently amended. Buyer agrees to indemnify, defend, and hold
    harmless Seller from the consequences of any violation of such laws,
    regulations and standards by Buyer, its employees or agents. Buyer
    represents that it is familiar with all applicable provisions of the FCPA, the
    Anti-Kickback Act, Export Laws, the FDCA and the FDA and certifies that
    Buyer will adhere to the requirements thereof and not take any action that
    would make Seller violate such requirements. Buyer represents and agrees
    that Buyer will not make any payment or give anything of value, directly or
    indirectly, to any governmental official, foreign political party or official thereof,
    candidate for foreign political office, or commercial entity or person, for any
    improper purpose, including the purpose of influencing such person to
    purchase Products or otherwise benefit the business of Seller. Buyer further
    represents and agrees that it will not receive, use, service, transfer or ship any
    Products from Seller in a manner or for a purpose that violates Export Laws or
    would cause Seller to be in violation of Export Laws. Buyer agrees to promptly
    and reliably provide Seller all requested information or documents, including
    end-user statements and other written assurances, concerning Buyer’s
    ongoing compliance with Export Law.